Kuch poochna hai?

Shaadi ke kaam mein sau sawaal hote hain. Ask us right here: a real person reads it the same day, usually within a few hours, and the reply lands in the same box (and on your email if you leave one). No ticket numbers, no bots.

Poochho: ask us now

Jo aksar poocha jaata hai

• I paid, but the card still says draft. Payment reaches us in under a minute and the link goes live by itself. If five minutes have passed, tap Poochho with “Payment or refund”: tell us the time you paid and the email you used at checkout. We find it and switch it on.
• I want to edit from another phone. Log in with the Google account or email you used when you paid. Your invitation, link and every reply are there.
• Mausi ji says the link shows “not active”. The invitation is not published yet, or it has expired (six months after the wedding). If neither is true, send us the link.
• The venue or time changed. Edit it on the dashboard. The same link shows the new details within a couple of minutes. Nothing to resend.
• A guest’s name is spelt wrong on their link. Fix it in the guest list on the dashboard and copy the new link for that guest.
• WhatsApp is not showing the preview picture. WhatsApp caches a link for a while. Send the link once more with a space or a different guest name at the end, or wait an hour.
• Delete my invitation and the guest replies. Ask from the account you paid with. It is removed within 48 hours.
• Refunds. Written down plainly in the refund policy: in short, not published yet means a full refund within 7 days; a live link cannot be refunded.

Reach us

Poochho button on any page, or riekapps@gmail.com. During the wedding season (November to February) we answer seven days a week.